Return & Refund Policy

Return Policy

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at +603-7495 6219 with details of the product and the defect. You can send the item you consider defective to:

1M, Jalan Air Jernih, 20300 Kuala Terengganu, Terengganu.

 
Refund Policy

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund using the original method of payment.

Kindly be informed, we will not refund a full purchase price if there is transaction fee charged on your transaction payment.